CCAD sends a Notice of Appraised Value to all property owners in Collin County every year, whether required by law or not.

A protest form can be found here, but an official form is not necessary. A protest is sufficient if it is in writing and identifies the owner, the property that is the subject of the protest, and reason(s) for protest.

Once a timely filed protest is received, the ARB assigns a case number and a hearing is scheduled. The ARB will give you at least 15 days’ notice of the date, time and location of your hearing. At least 14 days before the ARB hearing, the appraisal district must send you a copy of Property Taxpayer Remedies, ARB procedures, notice of your right to postponement and a statement regarding your right to inspect documentation and information.

On request made to the ARB before the date of the hearing, a property owner who has not designated an agent under Section 1.111 to represent the owner at the hearing is entitled to one postponement of the hearing to a later date without showing cause. You must request this postponement to the ARB before the scheduled time of the hearing. A written request can be submitted by email to . In addition, the ARB is required to postpone a hearing under Tax Code, Sections 41.45e-1, 41.45g, 41.66h, 41.66i, and 41.66k.

An Appraisal Review Board (ARB) is a group of private citizens authorized to resolve disputes between taxpayers and the Appraisal District. ARB members are appointed by the Local Administrative Judge of Collin County for two-year terms. Although the Appraisal Review Board is funded by the Appraisal District, the ARB is a separate authoritative body. The ARB determines taxpayer protests and taxing unit challenges. The ARB also determines whether the Chief Appraiser has granted or denied exemptions and agricultural appraisals properly. The ARB's decisions are binding only for the year in question. The ARB meets throughout the year on a monthly basis to carry out supplemental duties. The ARB establishes its own Procedures and Rules that govern its operations based on the Texas Comptroller's Model Hearing Procedures. For cost saving purposes, the ARB typically meets at the Appraisal District office.

ARB members are appointed by the Local Administrative Judge of Collin County for two-year terms.

To qualify for service on the ARB, an individual must be a resident of the Appraisal District for at least two years prior to taking office. A person is ineligible to serve if the person is a member of the board of directors, an officer, or employee of the appraisal district, an employee of the comptroller, or a member of the governing body, officer or employee of a taxing unit. In a county with a population of more than 100,000, a person is ineligible to serve if the person is a former member of the board of directors, former officer, or former employee of the appraisal district; served as a member of the governing body or officer of a taxing unit for which the appraisal district appraises property, until the fourth anniversary of the date the person ceased being a member or officer; or a person who has appeared before the ARB for compensation during the two-year period preceding the date the person is appointed.

With exceptions, the typical deadline for filing a notice of protest (having it postmarked if mailed) is May 15. Check your Notice of Appraised Value for the specific deadline.

Yes. Prior to the ARB hearing, you may submit your request to withdraw in writing by mail, fax (469-742-9201), or email (). The request must be from the property owner and identify subject property and/or protest case number

Informal Review (meeting with appraiser) – If you want an in-person informal appraisal review with a member of the District’s staff, those must be scheduled by using the QR code located on your Appraisal Notice. For the most availability, please schedule your meeting as soon as possible. Appraisers will make property value decisions at these in-person informal meetings, please bring all information or documents with you for appraisal review. If you have more than 10 properties that you wish to discuss in-person, please contact our office by phone to discuss other options.

Inquiries by telephone will be responded to by mail, typically within 15 business days. The following is provided to assist you in reviewing your appraisal informally with a District appraiser prior to the protest deadline.

Providing Information - Please provide the following items for your informal, based on the property type:

Real Property: closing disclosure, contracts, comparable sales data, appraisals, loan documents, repair estimates, photographs, and any other information you deem relevant. In addition, for commercial property: rent rolls, leases, income & expense statements, and/or construction documents.

Business Personal Property: depreciation schedules, balance sheets, IRS returns, and letters from your CPA certifying the correct values of inventory, furniture, and/or equipment.

PLEASE NOTE – All owner protests filed, including your supporting information & opinion of value, will be reviewed by the appraiser and any actions taken will be communicated through the eFile system or by mail.

An informal review/meeting does not reserve your rights to a formal ARB hearing, only a timely filed protest will.

Agents representing property owners; refer to informal review instructions located on your agent portal.  Please do not use the property owner schedule to book informal appointments.

Property Owners: If you do not have your Appraisal Notice with the QR code, click here to book an informal property appraisal review with a staff appraiser